Every successfully placed order is confirmed via an order confirmation email. If you have not received anything, please contact our customer service team at info@johnson-manchester.com and we will help you!

At Belle of London, you have a variety of payment options to choose from. In our online store, we offer the following payment methods: Paypal, Credit card, American Express, Apple Pay, Google Pay, and Shop Pay.

We recommend you check your spam box. If the mail cannot be found here either, please contact our customer service team at info@johnson-manchester.com. We will assist you further.

We recommend you always check the size chart on the product page. If, after viewing the size chart, you are still in doubt, we recommend you order one size bigger than your current size. Should you find out later that the size is not right after all, you can use our exchange service.

If you experience problems making a payment, while you have already added the product to your basket, we recommend clearing your browser history (click on 'history' at the top right of your internet browser, select 'clear history'). You can then add the product to your basket again and complete the payment. If you are unsuccessful, please let us know!

At Johnson Manchester, security is paramount. Your data is transmitted fully encrypted via SSL servers and thus protected from unauthorised access. This means that your personal information is encrypted and cannot be viewed by others.

We comply with all requirements of privacy laws and other legal regulations. Your personal information is never disclosed to third parties without your consent.

Good news! We offer free shipping across the UK. No extra charges, so you can enjoy your purchases worry-free.

Please note, if the parcel has to be returned then the customer pays the cost of returning it.

After 30 minutes, your order will already be sent to you! Delivery time will be between 10 and 14 working days

With the track and trace code, you can track your parcel. Please note that we are dependent on courier services.

You can return your product without giving a reason within 14 days of receipt. Please contact our customer service team at info@johnson-manchester.com

Cancellation is possible within 30 minutes of placing your order. Please send an e-mail to info@johnson-manchester.com stating your name, order number and order date. If your order has already been processed, you can only cancel it by returning the package.